Frequently Asked Questions

Turn around time is fairly quick. It really depends much more so on client's availability so we can go over expectations, goals, and build out a Tailored Blueprint based on what they are looking to accomplish. 

Each and every single one of our team members have lived and/or visited the U.S and therefore, have great English. Not to mention, we are very familiar with U.S Culture and as a result, this allows us to build rapport and connect with prospects naturally without awkwardness or Culture Barrier.

TALENT CLOUD is composed of Tenure Agents who have countless years of experience in The BPO Industry. This means we are very familiar with working under pressure, hitting monthly quotas, working smart & hard in order to get the job done to the best of our ability, overachieving, constant In-house training and development etc. In addition, you can expect us to treat each one of your customers as if they were ours, with care, devotion, respect and ethics in order to ensure a top of the line customer experience.